Joe began his in-home sales career selling residential solar systems in the greater Los Angeles area of California. In 1986, he transitioned to the in-home selling of home improvement products; windows, doors, siding, and roofing. In 1993, he started this company – American Design and Build, Ltd. that has been ranked as one of the Top 500 remodeling companies in the country. 2009 was the rebirth of residential solar and we established our solar division – American Sentry Solar. As owner and CEO, Joe is immersed in the overseeing of the day-to-day activities of the company and the monitoring of company performance as we strive for continued success. Joe’s vision for the company is one grounded in integrity, community and efficiency that he expects in every department.
Chief Operations Officer
Donna brings over 20 years of extensive experience in strategic planning, financial controls, operations management and business growth. Her expertise and leadership in the areas of Finance, Human Resources, Risk Management and Administrative Operations ensure the accounting and administrative departments operate at the highest level of integrity and work efficiently and effectively to support all employees. She leads the ongoing development of financial expansion and operational strategy ensuring financial stability during growth and integrity and compliance to key strategy metrics, system controls and legal regulations. Since joining American Design and Build/American Sentry Solar in 2011, she has brought vitality, professionalism and warmth with strong service qualities that demonstrate her deep commitment to building long-term trusting relationships with employees at all levels.
VP of Marketing
As VP of Marketing, Shana’s duties include organizing and managing the marketing process as well as measuring the effectiveness of the marketing campaigns. With help from each departments manager, Shana assesses everything from lead generation to call center performance to see where we may need to adjust anything for a better ROI or customer experience. Shana’s day to day responsibilities include managing the marketing administration and process, analyzing numbers and campaigns to determine failure or success, and designing any advertising and promotional items for branding and public relations. Shana received her Bachelors Degree in Corporate Communication from University of Baltimore. In 2020, Shana will have completed her Masters Program in Integrated Design and have her certification in user experience (UX) design.
General Sales Manager
In 2017 Tom joined American Design and Build as our General Sales Manager, and his expertise has been an asset to our company and our customers. Tom ensures our clients receive the best product at an affordable price point, without sacrificing craftsmanship or integrity. Tom’s motto is “anything worth doing is worth doing right”, and he applies this to every home improvement project his team takes on. When not working you can find Tom spending time with his family, grilling with friends and playing golf. Tom has a passion for landscaping and converted part of his lawn into a level field for croquet and soccer.
Chris brings 12 years of home improvement experience to the American Design and Build team. As Production Manager, Chris oversees our installation crews and all ordering of products and materials used in installs. Chris also communicates with our customers, explaining the home improvement process and answering any questions the homeowners may have. He fervently believes that “you could have the best material on the planet, but if it’s not installed correctly it will never work right.” Because of this, Chris ensures the installation quality of all our installs, and follows up with any warranty work should the homeowner ever need it.
Digital Marketing Manager
As our Digital Marketing Manager, Brooke oversees all digital marketing campaigns and company pages, as well as assists in the creative process of other traditional marketing campaigns. Her daily duties include keeping up with current market trends, showcasing the company’s work, and assisting customers through messaging and live chats. She is also in charge of the company’s blog, researching and compiling information to better help our customers make educated decisions about their home improvement projects. As a recent graduate of West Chester University, Brooke strives to bring fresh ideas and insights to our company’s marketing program while upholding American Design and Build’s brand, mission, and vision.
Tom Arno is a Design Consultant at American Design and Build, bringing an extensive financial background and an eye for detail to our team. A New York native who fell in love with the Chesapeake Bay Area, Tom started off as a Financial Consultant working for local banking firms. His passion for home improvement began when he transformed his own outdated, “fixer-upper” of a home into the home of his dreams. Growing up Tom learned that “if you work hard, you can do anything and go anywhere,” and Tom carries this mentality into every project he takes on!
With over 15 years of experience in the industry, Bryan has helped thousands of homeowners make their remodeling dreams a reality. He first began perfecting his craft while buying, renovating, and selling homes. After a few years he decided to use his passion for home remodeling to help other homeowners, and he started working as a Design Consultant. His expertise and experience are an asset to not only our company but to every one of his clients. He takes his time with each consultation, listening to the homeowner’s vision and taking note of any requirements they may have.